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Information Officer

Band 4

Main area
Health Protection Division (Vaccine Preventable Disease Programme)
Band 4
Fixed term: 6 months (and 18 month contract)
Full time - 37.5 hours per week (37.5 hours/week)
Job ref
No.2 Capital Quarter, Cardiff
£23,949 - £26,282 per annum
Salary period
03/10/2022 23:59


Welcome to Public Health Wales, the National Public Health Institute in Wales

Our vision is Working to achieve a healthier future for Wales

To find out more visit Public Health Wales and read about our Strategic Plan

Working together, with trust and respect, to make a difference

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Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English. To support our all Wales service, we particularly welcome applications from Welsh speakers.



Job overview

An exciting opportunity has arisen to appoint a 2 Fixed Term Information Officers in the Health Protection Division in Public Health Wales NHS Trust.

1 contract until 31/03/2023

1 contract until 31/03/2024

The post holder will work within the Vaccine Preventable Disease Programme (VPDP) and with the Communicable Disease Surveillance Centre to help support the surveillance of vaccine preventable diseases and respiratory infections. 




Main duties of the job

The post holder will assist with managing sentinel surveillance networks, data collection, data analysis and quality assurance, producing routine reports, communicating with stakeholders and assisting other surveillance tasks within the team. This post provides the opportunity to work with key stakeholders and gain experience working on a variety of projects across Health Protection.

The post is based at Number 2 Capital Quarter, in central Cardiff. For this position, the successful candidate must have GCSEs in English and Maths and an A level in a scientific subject is desirable. They should have excellent attention to detail and experience in using Microsoft Excel and Microsoft Word. We are looking for a team player, with excellent organisation and communication skills, who can demonstrate a flexible approach in order to meet the needs of the team.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Public Health Wales is the National Public Health Institute in Wales. Our vision is 'Working to achieve a healthier future for Wales' where we play a pivotal role in driving improvements in population health and well-being, reducing health inequalities, improving healthcare outcomes, protecting the public and supporting the development of health in all policies across Wales.

Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion.  We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.

To find out more about working for us, the benefits we offer and guidance on the application process, please visit

Detailed job description and main responsibilities

The post holder will be a member of the VPDP team with the following responsibilities:

  • Supporting the management of sentinel surveillance networks for acute respiratory infections. Supporting the analytical and reporting needs of the programme.
  • Acting as a point of contact for surveillance network stakeholders, sentinel surveillance sites, information requests and queries, escalating to other team members as appropriate.
  • Maintaining simple databases, carrying out data input and cleansing as necessary.
  • Working with key stakeholders, managing data collection, collating and cleansing for specified discrete projects.
  • Processing data in a robust, consistent and accurate manner to meet needs of the team.
  • Assisting in producing routine reports, generating routine tables and figures, performing data checks and formatting routine documents and communications.
  • Contributing to data visualisation design such as production of infographics.
  • Supporting the information needs of the programme team.
  • Inputting and process data and information in accordance with specified procedures.
  • Provide reports for team members as needed
  • Providing resilience to publishing information and documents on the NHS intranet and internet sites for the programme using a content management system (CMS), liaising with other team members as needed over content.
  • Produce regular reports on data quality and other issues.
  • Under supervision from appropriate team members, collating and formatting surveillance information, instructions and guidance and managing distribution.
  • Responding to appropriate enquiries from service and liaising with the VPDP team to respond to (often urgent) requests.
  • Maintaining documentation for specialist meetings and facilitating organisation.
  • Providing cross-cover support for other functions appropriate to grade within health protection
  • Provide general support to the VPDP team

Person specification


Essential criteria
  • Good communication skills in written and spoken English. Good telephone manner.
  • Good eye for detail. Ability to identify numerical / data / typographical errors or problems and act to rectify accordingly.
  • Organisational skills, ability to prioritise and organise own work, meeting specified deadlines.
  • To be receptive and adaptable to change.
Desirable criteria
  • General secretarial and office based skills (including use of standard office equipment: photocopying, scanning etc) and high level of keyboard and typing skills


Essential criteria
  • Good knowledge and previous experience in using MS Excel/ spreadsheets, for data analysis/ checking/ producing chart and tables
  • Competent user of Microsoft Word, previous experience in formatting documents, checking for typographical errors.
  • Previous experience in using MS Outlook to manage contacts and diaries, knowledge of setting up distribution lists and scheduling meetings.
Desirable criteria
  • NHS or other public sector experience
  • Previous experience of dealing with customers, clients and/or members of the public.
  • Participation in the organisation of meetings and/or conferences.
  • Experience of producing infographics and data visualisations.


Essential criteria
  • Knowledge of the ways in which data can be represented graphically and how to achieve this using appropriate software.
  • An understanding of the need to maintain confidentiality in health care and other settings.
Desirable criteria
  • An understanding of how the duties of this post relate to protecting the health of the public.
  • A good knowledge of NHS organisational structures in Wales.
  • A basic knowledge of the UK routine immunisation schedule.

Personal Attributes

Essential criteria
  • Personable, with ability to interact with others. Ability to communicate with people using respect, courtesy and sensitivity.
  • Able to accept direction but use initiative when needed. Able to meet deadlines.
  • Work in a calm and efficient manner and respond well to unforeseen challenges.
  • Interest in learning and developing self and maintaining/improving skills and competence.
Desirable criteria
  • Prepared to work flexible hours to meet work deadlines.


Essential criteria
  • GCSE’s / O Levels in English and Mathematics
  • RSA level 3, NVQ level 3 or equivalent
Desirable criteria
  • A level in a scientific, or related, subject

Employer certification / accreditation badges

Armed Forces CovenantHappy to Talk Flexible WorkingMindful employer.  Being positive about mental health.Stop Smoking Wales is the NHS Smoking Cessation Service in WalesImproving working livesAge positiveCorporate Health StandardsDisability confident leaderCore principlesEmployer pledge demonstrating a commitment to change how we think and act about mental healthStep into healthPrentisiaethau Apprenticeships2022 Stonewall Top 100 Employer

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Simon Cottrell
Job title
Senior Principal Epidemiologist
Email address

Bronze CHS
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